Executive Clarity · SAP Contract Terms

Continuous Quality Check

FixedEffectively non-negotiable in standard paper. Spend your capital elsewhere; manage the consequence instead.

What it governs

CQC: at least one remote quality-check service per year for each supported solution under Enterprise Support, delivered through SAP's lifecycle tooling, ending in an action plan or written recommendations.

Why SAP moves on it — or doesn't

An entitlement inside Enterprise Support, not a purchasable service; the count and content are set by the schedule and by what SAP EarlyWatch Alert reports.

The lever

Claim it. The mandatory setup service has to be performed once before any CQC can be delivered, and many customers never schedule it — which means they pay for checks they never receive. A red CQC report obliges the Advisory Center to guide you.

In SAP's published documents

SAP provides at least one CQC per calendar year for each SAP software solution under Enterprise Support, delivered as remote service sessions, with an action plan or written recommendations at the end; further CQCs may follow vital EarlyWatch alerts or a top issue agreed with the Advisory Center. One mandatory setup service must be performed jointly first.

Source: SAP Enterprise Support Schedule, section 2.3 — enAU.v.4-2024 — a regional edition; the global English schedule was not surfaced by the Trust Center finder, so wording may differ by country. Checked 2026-09-17 against the SAP Trust Center; editions change — re-verify before relying on it.

Before you rely on this. A judgement, not legal advice. SAP's standard terms change — verify the current wording of this term in the standard documents published at the SAP Trust Center before using it in a live negotiation.
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This entry was generated with AI assistance from SAP contract vocabulary that is publicly available through search, and reviewed for plausibility, not completeness. General guidance only — verify the current wording and your own position before relying on it.