Executive Clarity · SAP Contract Terms
Conversion Credit
What it governs
Credit granted for terminating existing licences, applied against a new purchase; the terminated licences' maintenance base is removed.
Why SAP moves on it — or doesn't
This is SAP's standard mechanism for letting a customer escape shelfware without admitting the original sale was oversized. It is offered far less often than it is granted.
The lever
Ask explicitly. Credit is normally capped at the retired maintenance base and does not convert to cash - check whether yours is capped at, or merely anchored to, that number.
Before you rely on this. A judgement, not legal advice. SAP's standard terms change — verify the current wording of this term in the standard documents published at the SAP Trust Center before using it in a live negotiation.